POLICIES, REFUNDS, Cancellations, RESCHEDULING

Pre-paid Coaching sessions and coaching packages & programs:
Are non-refundable
Pre-paid sessions can be re-scheduled if Sarah is given 24hours notice of cancellation.
 
Refund Policy for In-person Sessions, Workshops, Coaching, Group Programs, Events and Online Programs
These services are non-refundable.
 
Online Programs
Are non-refundable.
It is the users’ responsibility to download available material at time of purchase.
User agrees not to share and distribute material without permission of Sarah Murray.

Inclement Weather Policy - In-Person Session, Group Programs and Events
For our in-person sessions, programs and events, the safety and well-being of our guests are our top priorities. While we strive to proceed with scheduled programs and events despite inclement weather warnings, there are specific conditions under which a scheduled event may be canceled. Please note the following policy:

General Policy:
Programs will generally continue during winter storms and inclement weather warnings.
No refunds or transfers of dates are available due to winter storms or inclement weather.
It is the responsibility of each client to monitor the weather in advance and make any necessary travel arrangements.
We are unable to accommodate for weather conditions in different locations from which clients may be traveling. Clients should plan their travel accordingly, taking into consideration potential weather disruptions.
It is the client’s responsibility to determine if travel is safe for them. Clients should evaluate weather conditions and their personal travel circumstances to make informed decisions about their safety.

Cancellation Criteria:
Programs/events will be canceled if any of the following conditions are present in the event location:
A major snowfall of greater than 25 cm (9.8 inches) within a 24-hour period.
A major snowfall of 25 cm (9.8 inches) or more within a 24-hour period with winds of 40 km/h (25 mph) or more, causing widespread reductions in visibility to less than 400 meters (0.25 miles) for at least four hours due to blowing snow.
Rescheduling:
If a program or event is canceled due to the above conditions, it will be rescheduled to a new date chosen by the facilitator.
If a client is unable to attend the rescheduled date, no refunds or transfers of dates will be available. Exchange for a future program will be considered if it is available if unable to attend the rescheduled date.
We appreciate your understanding and cooperation in ensuring the safety and smooth operation of our programs and events. Please plan your travel accordingly and stay informed about weather conditions leading up to your retreat or event.

Final Disclaimer
Terms of use, policies and program material may be changed at any time at the discretion of Sorcha Circle by Sarah Murray. If you have concerns or questions, please email sarah@sorchacircle.com

Sorcha Circle by Sarah Murray reserves the right to change these Terms of Use and/or Policies to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Use on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Use, as modified.